Shipping policy

Shipping Policy

At Valntier, we are committed to delivering your order quickly, safely, and with complete transparency.

Order Processing
All orders are processed within 1–3 business days.
Once your order is processed, it will be carefully prepared and shipped.

Shipping & Delivery
We proudly offer free worldwide shipping on all orders.
Estimated delivery time is 7–20 business days, depending on your location.

Please note that delivery times may vary due to factors beyond our control, including customs processing, carrier delays, or high-demand periods.

Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can use this tracking number to follow your shipment in real time.

Delays & External Factors
While we aim to meet all estimated delivery times, occasional delays may occur due to customs, holidays, or courier-related issues.
We truly appreciate your patience and understanding.

Shipping Address
Please ensure that your shipping details are accurate at checkout.
Valntier is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages
If your package is marked as delivered but cannot be located, we recommend contacting your local shipping carrier.
Valntier is not responsible for lost or stolen packages once delivery has been confirmed.